Agentforce Health Developer Guide
jNote: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.
CRDMetricData
The CRDMetricData FHIR resource maps to the
ServiceInformationRequest, ServiceInfoRequestDetail,
ServiceInfoResponseCoverage,
SvcInfoRespCoverageDetail,ServiceInfoResponseAction
ServiceInfoRespSuggestion,
ServiceInfoRespOvrideOptobjects.
FHIR V4.0 - Coverage Requirement Discovery Data Model Mapping
Here’s how the fields defined by FHIR for CRDMetricData and the CDS hooks specifications map to the fields in Salesforce.
| CRDMetricdata element | Salesforce Field | Type | Salesforce Cardinality | Notes |
|---|---|---|---|---|
| source | ServiceInformationRequest.SourceType | Picklist | 1.1 | N/A |
| hookInstance | ServiceInformationRequest.SvcRqstInvocationIdentifier | Text | 1.1 | N/A |
| hookType | ServiceInformationRequest.ServiceType | Picklist | 1.1 | N/A |
| providerId | ServiceInformationRequest.RequesterStandardIdentifier | Lookup: Identifier | 1.1 | N/A |
| groupId | ServiceInformationRequest.RequesterOrgStdIdentifier | Lookup: Identifier | 1.1 | N/A |
| payerId | ServiceInformationRequest.RecipientOrgIdentifier | Lookup: Identifier | 1.1 | N/A |
| requestTime | ServiceInformationRequest.RequestDateTime | DateTime | 1.1 | N/A |
| responseTime | ServiceInformationRequest.ResponseDateTime | DateTime | 0.1 | N/A |
| httpResponse | ServiceInformationRequest.ResponseCode | Integer | 1.1 | N/A |
| issue | ServiceInfoRequestDetail.DetailType | Picklist | 0.M | Select Issue as the picklist value in DetailType. |
| issue.code | ServiceInfoRequestDetail.DetailCodeType | Picklist | 1.1 | N/A |
| issue.details | ServiceInfoRequestDetail.DetailCode | Lookup: Code Set, Code Set Bundle | 0.1 | N/A |
| tokenUse | ServiceInformationRequest.AccessTokenUsageStatus | Picklist | 0.1 | N/A |
| orderDetail | ServiceInfoRequestDetail.DetailType | Picklist | 0.M | Select Order Detail as the picklist value in DetailType. |
| Card.summary | ServiceInformationResponse.Summary | Text | 0.1 | CDS specifications of Cardattributes. |
| Card.uuid | ServiceInformationResponse.Identifier | Text | 0.1 | |
| Card.detail | ServiceInformationResponse.AdditionalNote | String Plus Clob | 0.1 | |
| Card.indicator | ServiceInformationResponse.UrgencyIndicator | Picklist | 0.1 | |
| Card.selectionBehavior | ServiceInformationResponse.SuggestionSelectionType | Picklist | 0.1 | |
| Card.suggestions | ServiceInfoRespSuggestion | Object | 0.1 | |
| Suggestion. label | ServiceInfoRespSuggestion.Name | Text | 1.1 | CDS specifications of Suggestionattributes. |
| Suggestion.uuid | ServiceInfoRespSuggestion.Identifier | Text | 0.1 | |
| Suggestion.isRecommended | ServiceInfoRespSuggestion.IsHighlyRecommended | Boolean | 0.1 | |
| Suggestion.action | ServiceInfoResponseAction | Object | 0.1 | |
| Action.type | ServiceInfoResponseAction.Type | Picklist | 1.1 | CDS specifications of Actionattributes. |
| Action.description | ServiceInfoResponseAction.Description | String Plus Clob | 1.1 | |
| Action.resource | ServiceInfoResponseAction.Context | String Plus Clob | 0.1 | |
| Action.resourceId | ServiceInfoResponseAction.ContextIdentifier | Text | 0.1 | |
| Card.overrideReasons | ServiceInfoRespOvrideOpt | Object | 0.M | N/A |
| Source.label | ServiceInformationResponse.ReferenceSourceName | String | 0.1 | CDS specifications of Sourceattributes. |
| Source.url | ServiceInformationResponse.ReferenceSourceUrl | URL | 0.1 | |
| Source.icon | ServiceInformationResponse.ReferenceSourceIconUrl | URL | 0.1 | |
| Source.topic | ServiceInformationResponse.ReferenceSourceCategoryCodeId | Lookup: Code Set | 0.1 | |
| response.type | ServiceInformationResponse.ResponseSubtype | Picklist | 0.1 | N/A |
| response.focus | ServiceInformationResponse.FocusType | Multi-picklist | 0.M | N/A |
| response.engagement | ServiceInformationResponse.ResponseEngagementStatus | Picklist | 0.1 | N/A |
| response.coverageInfo.covered | ServiceInfoResponseCoverage.CoverageIndicator | Picklist | 0.1 | N/A |
| response.coverageInfo.paNeeded | ServiceInfoResponseCoverage.PreapprovalRequirementInd | Picklist | 0.1 | N/A |
| response.coverageInfo.docNeeded | ServiceInfoResponseCoverage.RequiredDocumentationType | Picklist | 0.1 | N/A |
| response.coverageInfo.infoNeeded | ServiceInfoResponseCoverage.RequiredAddlInfoType | Picklist | 0.1 | N/A |
| response.coverageInfo.assertionId | ServiceInfoResponseCoverage.CoverageAssertionIdentifier | Picklist | 0.1 | N/A |
| response.coverageInfo.satisfiedId | ServiceInfoResponseCoverage.PreapprovalIdentifier | String | 0.1 | N/A |
| response.coverageInfo.businessLine | ServiceInfoResponseCoverage.CoveragePlanTypeId | Lookup: Code Set, Code Set Bundle | 0.1 | N/A |