Industries Common Resources Developer Guide

Industries Common Resources
AI Accelerator and Scoring Framework
Action Launcher
Actionable List Members
Actionable Segmentation
AI Relationship Research
Business Rules Engine
Collections and Recovery
Context Service
Criteria-Based Search and Filter
Data Processing Engine, Batch Management, and Monitor Workflow Services
Digital Lending
Discovery Framework
Decision Explainer
Einstein Relationship Insights
Einstein Standard Invocable Actions
Engagement
Engagement Data Model
Engagement Connect APIs
Apex Reference
ConnectApi Namespace
EngagementContainerConnect Methods
Input Classes
Output Classes
ConnectApi.EngagementCustomFieldsOutput
ConnectApi.EngagementAttendeeDetailsOutput
ConnectApi.EngagementsCreateOutput
ConnectApi.EngagementInteractionFetchOutput
ConnectApi.EngagementsIdCreateOutput
ConnectApi.EngagementInteractionDetailsOutput
ConnectApi.EngagementTopicCreateInput
ConnectApi.EngagementTopicOutput
ConnectApi.EngagementsIdOutput
ConnectApi.EngagementStatusOutput
DataRetrieval Namespace
Integrate the Engagement Objects Into Your CTI System
Group Membership and Households
Identity Verification
Intelligent Document Reader
Intelligent Form Reader
Interest Tagging
Omnistudio
Outcome Management Developer Guide
Outreach List
Process Compliance Navigator
Record Alerts
Record Rollup Definitions
Scheduled Reminders
Sentiment Insights
Service Process Studio
Stage Management
Timeline
Unified Catalog
Virtual Calls
Associated Objects
IndustriesSettings
Industries Object Access by Community License
Access Industries Features Deployed Using Managed Packages
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Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

ConnectApi.EngagementTopicCreateInput

Input representation to create an engagement topic record.
Property Type Description Required or Optional Available Version
customFieldsList List<ConnectApi.EngagementCustomFieldsOutput> The custom fields and their values for engagement topics. Optional 56.0
engagementInteractionId String The ID of the engagement interaction record associated with an engagement topic record. Required 55.0
id String The ID of an engagement topic record. Required 55.0
interactionSummary String The summary of the engagement interaction. Optional 55.0
name String The name of the engagement topic record. Required 55.0
ownerId String The Salesforce ID of the person who owns this engagement topic record. Required 55.0
parentTopicId String The parent engagement topic record that’s associated with this engagement topic. Optional 55.0
processFailureReason String Specifies the reason a process failed during an engagement interaction. Optional 55.0
processName String The name of the process executed during an engagement interaction. Optional 55.0
processStatus String Specifies the current status of a process that’s executed during the engagement interaction. Possible values are:
  • Canceled
  • Completed
  • Failed
  • Initiated
 Optional 55.0
processType String The type of the process executed during the engagement interaction. Optional 55.0
relatedPersonId String The person for whom an engagement interaction was initiated. Optional 55.0
topicId String The engagement topic record that’s associated with the parent engagement topic. Optional 55.0