Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Recommendations

Get recommendations with Einstein Next Best Action. You can now work on actionable next steps with a unified, synchronized view of real-time score predictions and recommendations.

Resource

1/connect/aiaccelerator/recommendations

Example

1https://yourInstance.salesforce.com/services/data/vXX.X/connect/aiaccelerator/recommendations

Available version

56.0

Requires Chatter

HTTP methods

POST

Request body for POST

JSON example

1{
2    "usecaseDefinitionName": "ChurnPredictionRealTime",
3    "strategyName": "flow_sample",
4    "rcmdStrategyParameters": [
5      {
6       "recordId": "a02xx000001nd0RAAQ",
7       "predictionScore": 96
8      }
9    ],
10    "maxRecommendationsCount": 1,
11    "recommendationFieldMapping": {}
12}

Properties

Name	Type	Description	Required or Optional	Available Version
`canPersistRecommendations`	Boolean	Indicates whether the recommendations are persisted (`true`) or not (`false`). The default value is `false`.	Optional	56.0
`isAsync`	Boolean	Indicates whether the execution mode is async (`true`) or not (`false`). The default value is `false`.	Optional	56.0
`maxRecommendationsCount`	Integer	The maximum recommendations to request. You can specify a maximum of four recommendations.	Optional	56.0
`rcmdRecordIdPersistenceColumn`	String	The name of the column from the PrimaryResponse object that persists the recommendation record ID when the `canPersistRecommendations` property is set to `true`.	Optional	56.0
`rcmdStrategyParameters`	Map<String,Object>[]	The list of parameters to pass to the flow action for the specified strategy to generate recommendations.	Required	56.0
`recommendationFieldMapping`	Map<String, String>	The field mapping that’s used to store the recommendations when the `canPersistRecommendations` property is set to `true`.	Optional	56.0
`strategyName`	String	The name of the strategy.	Required	56.0
`usecaseDefinitionName`	String	The API name of the use case definition.	Required	56.0

Response body for POST

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Industries Common Resources Developer Guide

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