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Merge Customer Account (POST)

Merges a list of customer accounts. If any one account merge in the request fails, the entire operation is cancelled.

Where possible, we changed noninclusive terms to align with our company value of Equality. We maintained certain terms to avoid any effect on customer implementations.

Important

Resource

1/connect/life-sciences/commercial/customers/actions/merge

Resource Example

1https://yourInstance.salesforce.com/services/data/v68.0/connect/life-sciences/commercial/customers/actions/merge

Available version

65.0

HTTP methods

POST

Request body for POST

1{
2  "customersToMerge": [
3    {
4      "winningId": "001x0000002kl8VFFV",
5      "winningExternalId": "001x0000004op0XHHX",
6      "losingId": "001x0000009gh6TDDT",
7      "losingExternalId": "001x0000001ij7UEEU"
8    },
9    {
10      "winningId": "001x0000003mn9WGGW",
11      "winningExternalId": "001x0000007uv3AKKA",
12      "losingId": "001x0000006st2ZJJZ",
13      "losingExternalId": "001x0000005qr1YIIY"
14    }
15  ],
16  "overrideBlankValues": true
17}

Name	Type	Description	Required
`customersToMerge`	MergeCustomersInputRepresentation[]	A list of customer merge requests. A maximum of 100 requests can be included in a single call.	Required
`overrideBlankValues`	Boolean	Specifies whether to override blank values in the Consolidated Account record with values from the Merged Account record. The default value is `false`. If set to `true`, it looks for null values in the fields of the winning account and fills them with non null values from the losing account	Optional

Response body for POST

Customer Accounts Merged Output

Agentforce Life Sciences Developer Guide

Merge Customer Account (POST)