Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.
Field Service Org Setup
Lightning web components for LWC Offline-enabled mobile apps is an opt-in feature. To enable it for your org, you must create and assign a permission set for your mobile users that includes enabling the Lightning SDK for Field Service Mobile permission. This permission set is required to access and run LWCs within the Field Service mobile app. (While not technically required to develop LWCs, you’ll have a hard time developing components when you can’t run them.)
You can use this one permission set for any number of Lightning web components and mobile users.
Define a Permission Set for Your Org
- From Setup, enter Permission Sets in the Quick Find Box and select Permission Sets.
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Click New.
- For Label, enter Field Service - LWC Offline.
- For Description, enter Assign to Field Service Mobile users to give them permission to run LWC actions.
- For License, select Field Service Mobile.
- Click Save.
- In the Find Settings box, enter Lightning SDK for Field Service Mobile and click it.
- Click Edit.
- Select the Lightning SDK for Field Service Mobile checkbox.
- Click Save.
Assign the Permission Set to a Mobile User
- From Setup, enter Permission Sets in the Quick Find Box and select Permission Sets.
- Select Field Service - LWC Offline, which is the new permission set.
- Click Manage Assignments.
- Click Add Assignments.
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Select your mobile user’s checkbox.
For this quick start, the mobile user is you.
- Click Assign.