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AssignedResource

Represents a service resource who is assigned to a service appointment in Field Service and Lightning Scheduler. Assigned resources appear in the Assigned Resources related list on service appointments. This object is available in API version 38.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Fields

Field Name	Details
ActualTravelTime	Type double Properties Create, Filter, Nillable, Sort, Update Description The number of minutes that the service resource needs to travel to the assigned service appointment. You can enter a value with up to two decimal places.
ApptAssistantInfoUrl	Type textarea Properties Create, Nillable, Update Description The URL that contains the status of the mobile worker approaching the service appointment, the Community URL, and the expiry of the URL. Available in version 51.0 and later.
AssignedResourceNumber	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description An auto-generated number identifying the resource assignment.
EstimatedTravelTime	Type double Properties Create, Filter, Nillable, Sort, Update Description The estimated number of minutes needed for the service resource to travel to the service appointment they’re assigned to. You can enter a value with up to two decimal places.
LocationStatus	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description The status of the mobile worker approaching the service appointment. When the location status changes to one of these values, a status update containing ApptAssistantInfoUrl is sent to the customer. Available in version 51.0 and later. Possible values are: `EnRoute` `LastMile`
IsPrimaryResource	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Indicates whether the service resource is a primary resource or not. The default value is false. Available in API version 47.0 and later.
ServiceAppointmentId	Type reference Properties Create, Filter, Group, Sort Description The service appointment that the resource is assigned to. This is a relationship field. Relationship Name ServiceAppointment Relationship Type Lookup Refers To ServiceAppointment
ServiceCrewId	Type reference Properties Create, Update, Filter, Group, Sort, Nillable Description The service crew that the resource is assigned to. Since service resources can represent crews or individuals, appointments are typically assigned to crews in the following way: Create a service resource of the Crew type that represent the crew. Create an assigned resource on the service appointment and select the crew resource in the ServiceResourceId field. Note
ServiceResourceId	Type reference Properties Create, Update, Filter, Group, Sort Description The resource who is assigned to the service appointment. This is a relationship field. Relationship Name ServiceResource Relationship Type Lookup Refers To ServiceResource
Transaction	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The last transaction ID of the scheduling and optimization request that updated this object. The transaction ID is automatically generated and populated by the Enhanced Scheduling and Optimization engine. Available in API version 63.0 and later.

Usage

You can assign multiple service resources to a service appointment. Service resources who are assigned to service appointments cannot be deactivated until they are removed from the appointments.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

AssignedResourceChangeEvent (API version 48.0): Change events are available for the object.
AssignedResourceHistory(API version 61.0): History is available for tracked fields of the object.
AssignedResourceFeed: Feed tracking is available for the object.

Object Reference for the Salesforce Platform

AssignedResource

Supported Calls

Fields

Usage

Associated Objects