Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Integration Procedure

Integration procedures can read and write data from Salesforce and external systems by using the REST API calls and Apex classes. An Integration Procedure can be called from an Omniscript, an API, or an Apex method, and can be a data source for a Flexcard. Integration Procedures can handle multiple data sources to read and write data.