Public Sector Developer Guide

Public Sector Data Models
Public Sector Standard Objects
PublicSectrSltn Namespace
Public Sector APIs
Public Sector Standard Invocable Actions
Public Sector Tooling API Objects
Public Sector Metadata API Types
Public Sector Associated Objects
StandardValueSet Names and Standard Picklist Fields
Upload Files to Amazon S3
Accounting Subledger
Action Launcher
Business Rules Engine
Criteria-Based Search and Filter
Decision Explainer
Discovery Framework
Engagement
Group Membership and Households
Identity Verification
Intelligent Document Reader
Interest Tagging
Interest Tagging Business APIs
Omnistudio Business REST APIs
Outcome Management Developer Guide
Record Alerts
Record Rollup Definitions
Service Process Studio
Timeline
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Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Interest Tagging

Tags are words or short phrases that users can associate with Salesforce records to capture customer needs, interests, and opportunities.

When your users have their customer’s interests in mind, they can develop a deeper relationship with their customers during interactions.

Organize Interest Tags into Tag Categories, which let you group similar Interest Tags together to easily create reports and dashboards to show commonalities and opportunities with clients.