Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Service Process Studio Metadata Types

Use the Service Process Studio metadata types to set up your Service Process use case. Define attributes, OmniScripts, flows, classes, and the Integration Definition.
Available in: Lightning Experience
Available when the admin settings for Service Process Studio are enabled. The Salesforce org must have the CRM Plus license and the product’s CRM license.