Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Notification Builder Platform Push Payloads

Learn about how we handle push payload content for custom notifications.

Notification Builder Platform provides mobile push notifications for iOS apps through the Apple Push Notification Service (APNs) and for Android apps through the Firebase Cloud Messaging (FCM).

Push payloads are sent with encrypted content when the mobile app supplies an RSA public encryption key upon push registration with the Salesforce push notification service. When a payload is sent from a customer org to a user’s device, the mobile app processes and decrypts the payload. For more details about key registration and payload decryption, see the Mobile SDK Development Guide.

Push payloads are sent with unencrypted content if the mobile app doesn’t provide an encryption key.

Salesforce Mobile Notifications Implementation Guide

Notification Builder Platform Push Payloads