Salesforce Mobile Notifications Implementation Guide

Mobile Notifications Overview
Steps for Implementing Mobile Notifications
Sending Mobile Notifications
Using Apex Triggers to Send Push Notifications
Custom Notification Actions
Using the Connect REST API Push Notification Resource (Optional)
PushNotificationPayload Class
Apex Limits Functions for Push Notifications
Push Notification Limits
Debug Log Events
Notifications Resources
Notification Builder Platform Push Payloads
Invocable Actions Custom
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Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Sending Mobile Notifications

To send mobile notifications, Salesforce offers several options: Apex, REST API, and, in some cases, declarative feature-based tools. The type of notification, the delivery channel, and your skill comfort levels guide your choice.

Send Apex push notifications with the Messaging.PushNotification methods in Apex triggers, or through the PushNotifications API.

You can send custom notifications through the customNotificationAction API, Process Builder, or Flow.

See Also