Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Save Recommendation Decisions

Save visit and task recommendation decisions.

This object is available in API version 51.0 and later for users with a Consumer Goods Cloud license.

Supported REST HTTP Methods

URI: /services/data/vXX.X/actions/standard/saveRecommendationDecision
Formats: JSON, XML
HTTP Methods: GET, HEAD, POST
Authentication: Authorization: Bearer token

Inputs

Input	Details
actionParams	Type string Description Required parameters based on the action type that are relevant to process a decision.
actionType	Type string Description Required. Decision made for a recommendation. The possible values are: `Accept` `Reject`
recommendationId	Type string Description Unique identifier of the recommendation.

Outputs

Input	Details
actionMessage	Type string Description Details about why a recommendation is accepted or rejected.
actionStatus	Type string Description Indicates whether a recommendation decision succeeded or failed.

Example

Sample Request

JSON Request Body

1{
2   "inputs": [{
3      "recommendationId":"9TuB0000000TN6iKAG",
4      "actionType":"Accept",
5      "actionParams":{
6         "TaskGenerationType":"AIVisitTaskTemplate" //For Consumer Goods Cloud
7      }
8   }]
9}

Sample Response

JSON Response Body

1{
2   "actionName": "saveRecommendationDecision",
3   "errors": null,
4   "isSuccess": true,
5   "outputValues": {
6      "actionStatus": "success",
7      "actionMessage": "The visit was scheduled.",
8   }
9}

Sample Error

JSON Error Body

1[{
2   "actionName": "saveRecommendationDecision",
3   "errors": null,
4   "isSuccess": true,
5   "outputValues": {
6      "actionStatus": "error",
7      "actionMessage": "We can’t schedule the recommendation because the recommendation status isn’t Recommended.",
8   }
9}]

Consumer Goods Cloud Developer Guide

Save Recommendation Decisions

Supported REST HTTP Methods

Inputs

Outputs

Example