Connect REST API Developer Guide

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Connect REST API Developer Guide
Introduction
Quick Start
Work with Features
Examples
Resources
Action Links Resources
Activity Reminders Resources
Application for Program
Batch Resource
Bot Version Activation Resource
Briefcase Priming Records Resource
Call Coaching Resources
Clean Resources
CMS Managed Content Resources
Commerce B2B and D2C Resources
Commerce Einstein Webstore Resources
Connect Resources
Content Taxonomy Resources
Content Workspace Permissions Resource
Conversation Application Definition Resource
Conversations Resources
Custom Domain Resources
Customer Asset Lifecycle Management Resources
Data Cloud Resources
Data Integration Resources
Duplicate Resources
Einstein Prediction Service Resources
Prompt Templates Resources
Einstein Recommendation Resources
Email Merge Field Services Resource
Employee Profiles Resources
Enhanced CMS Workspaces Resources
Environment Hub Resources
Experience Cloud CMS Content Search Resource
Experience Cloud Microsites Resources
Experience Cloud Sites Knowledge Resources
Experience Cloud Sites Moderation Resources
Experience Cloud Sites Resources
Experience Model Resources
External Email Services Resource
Field Service Recordset Filter Criteria Resource
Field Service Shifts from Pattern Resource
Files Connect Repository Resources
Files Resources
Folders Resources
Forecasts Resources
Knowledge Article View Stat Resource
List Share Resources
Managed Topics Resources
Messaging Channels Resource
Microbatching Resources
Motifs Resources
Named Credentials Resources
Navigation Menu Items Resource
Network Data Category Resources
Next Best Action Resources
Notification Settings Resources
Notifications Resources
OAuth Credentials Resources
OAuth Usage Resources
Orchestration Resources
Pardot Business Unit Context Resource
Personalization Resources
Private Connect Resources
Push Notifications Resource
Quick Text Resource
Quip Related Records Resource
Salesforce Omnichannel Inventory Resources
Salesforce Order Management Resources
Salesforce Payments Resources
Salesforce Scheduler Resources
Search Resources
Share Captured Activity Resource
Social Engagement Resources
Social Posts Intents, Mass Approval
Social Posts Intents
Social Posts Intents, Delete Social Post
Social Posts Intents, Follow Persona
Social Posts Intents, Hide Social Post
Social Posts Intents, Like Social Post
Social Posts Intents, Recall Publish Approval
Managed Social Accounts
Managed Social Account
Managed Social Account Relationships
Social Persona Intents, Follow
Social Engagement Setup Resources
Surveys Resources
Topics Resources
Topics on Records Resource
Type System Resources
User Files Resources
Voice Resources
Chatter Resources
Request Bodies
Response Bodies
Appendices
PDF

Social Engagement Resources

Provide social functionality, such as access to managed social accounts and social post intents, for service agents.

Available resources are:

Resource Description
/connect/social-engagement/social-posts/​intents/approval Approve or reject the publishing of a large number of social posts.
/connect/social-engagement/social-posts/​socialPostId/intents Get available intents for a social post.
/connect/social-engagement/social-posts/​socialPostId/intents/approval Recall an approval request to publish a social post.
/connect/social-engagement/social-posts/​socialPostId/intents/deletes/socialAccountId Delete a social post from its social network.
/connect/social-engagement/social-posts/​socialPostId/intents/follow/socialAccountId Follow or stop following a social persona of a social post on its social network.
/connect/social-engagement/social-posts/​socialPostId/intents/hide/socialAccountId Hide or unhide a social post on its social network.
/connect/social-engagement/social-posts/​socialPostId/intents/likes/socialAccountId Like or unlike a social post in its social network.
/connect/social-engagement/managed-social-accounts Get a list of managed social accounts that are in the org and assigned to the user.
/connect/social-engagement/managed-social-accounts/id Get a managed social account that is in the org and assigned to the user.
/connect/social-engagement/managed-social-accounts/id/​relationships/socialPersonaId Get the follow relationship between a managed social account and a social persona.
/connect/social-engagement/social-persona/​socialPersonaId/intents/follow/socialAccountId Follow or stop following a social persona on its social network.