Connect REST API Developer Guide

Connect REST API Developer Guide
Introduction
Quick Start
Work with Features
Resources
Chatter Resources
Request Bodies
Response Bodies
Appendices
Retired Resources
Retired Request Bodies
Retired Response Bodies
Datacloud Company
Datacloud Company Collection
Datacloud Contact
Datacloud Contact Collection
Datacloud Import
Datacloud Import Status
Datacloud Order
Datacloud Purchase Usage
Feed Item Attachment: Approval
Feed Item Attachment: Basic Template
Feed Item Attachment: Canvas Template
Feed Item Attachment: Case Comment
Feed Item Attachment: Content
Feed Item Attachment: Dashboard
Feed Item Attachment: Email Message
Feed Item Attachment: Link
Feed Item Attachment: Poll
Feed Item Attachment: Record Snapshot
Feed Item Attachment: Tracked Change
Feed Item Page
Feed Item Topics
Non-Entity Recommendation
Promotion Association
Promotion Association Collection
Promotion Execution
Social Account
Social Account Relationship
Social Customer Service Configuration
Social Customer Service Message Type Settings
Social Customer Service Provider Settings
Social Post Capability
Social Post Intents
Social Post Mass Approval
Social Post Status
Zone
Zone Page
Zone Search Page
Zone Search Result
PDF

Social Customer Service Configuration

The current configuration of Social Customer Service.
Property Name Type Description Filter Group and Version Available Version
inboundApex​HandlerId String ID of the Apex class that handles inbound social data. Small, 44.0 44.0
isAllFBResponse​AccountsEnabled Boolean Indicates whether the org has access to all Facebook accounts when responding to a post (true) or just the Facebook account that the post was sent to (false). Small, 55.0 55.0
isInbound​ParentPostEnabled Boolean Indicates whether a social post's parent is sent to this org. Small, 44.0 44.0
inbound​Processing​Concurrency​Enabled Boolean Indicates whether your org allows concurrent processing of inbound social posts written by different people (true) or not (false). Social posts written by the same person are processed one at a time instead of simultaneously. Small, 53.0 53.0
isPackageInstalled Boolean Indicates whether a Social Customer Service package is installed to this org. Small, 44.0 44.0
isSocialPublishing​ApprovalEnabled Boolean Indicates whether some agents require approval before publishing social posts. Small, 44.0 44.0
isTenant​ConnectionValid Boolean Indicates whether the tenant connection is valid. This value is true if we're able to connect to Social Studio and false if you must reauthenticate to Social Studio using the setupTenantUrl response parameter. Small, 44.0 40.0
managedSocial​AccountCount Integer Current number of social accounts that this org has. Small, 44.0 44.0
managedSocial​AccountLimit Integer Maximum number of social accounts that this org is allowed to have. Small, 44.0 44.0
providerSettings Social Customer Service Provider Settings[] List of Social Customer Service settings related to the behavior of specific social networks. Small, 45.0 45.0
runAsUserId String ID of the context user. Small, 44.0 44.0
setupTenantUrl String Setup tenant URL used to direct the user's browser to authorize their tenant. Small, 44.0 40.0
tenantType String Type of tenant in this org (for example, Starter). Null if no tenant is configured. Small, 44.0 44.0