EntityMilestone

Each row represents a required step in a customer support process on a work order. The Salesforce user interface uses the term object milestone. This object is available in API version 67.0 and later.

Supported Calls

describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update()

Special Access Rules

This object is available with EAndU Cloud Program Access permission set.

Fields

AssignedToId

Type: reference
Properties: Filter, Group, Sort
Description: The ID of the user or queue assigned that's associated with the entity milestone.
Refers To: User, Queue

ParentEntityId

Type: reference
Properties: Filter, Group, Sort
Description: The ID of the record—for example, a work order—that contains the milestone. This field is a polymorphic relationship field.
Relationship Name: ParentEntity
Refers To: ChangeRequest, Incident, IndividualApplication, Problem, WorkOrder

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