| EntitlementId |
- Type
- reference
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- The ID of the entitlement associated with the individual
application.
- This field is a relationship field.
- Relationship Name
- Entitlement
- Relationship Type
- Lookup
- Refers To
- Entitlement
|
| BusinessHoursId |
- Type
- reference
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- The ID for the business hours used to determine the SLA
calculation.
- This field is a relationship field.
- Relationship Name
- BusinessHours
- Relationship Type
- Lookup
- Refers To
- Business HoursId
|
| IsSlaPaused |
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- Indicates if the SLA timer is paused (true)
or not (false).
- The default value is false.
|
| MilestoneStatus |
- Type
- string
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- The milestone status of an individual application.
|
| SlaExitDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date and time when the SLA timer exits.
|
| SlaPauseDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date and time when the SLA timer was paused.
|
| SlaStartDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date and time when the SLA timer started.
|