Care Request Case Input

Case related to the care request.
Root XML tag
<case>
Properties
Name Type Description Required Available Version
caseOrigin String The source of the case, such as Email, Phone, or Web. Maps to: Case.Origin Yes 46.0
caseReason String The reason why the case was created, such as Instructions not clear, or User didn’t attend training. Maps to: Case.Reason No 46.0
description String A text description of the case. Limit: 32 KB. Maps to: Case.Description No 46.0
parentCaseNumber String The ID of the parent case in the hierarchy. Maps to: Case.ParentId No 46.0
priority String The importance or urgency of the case, such as High, Medium, or Low. Maps to: Case.Priority No 46.0
status String The status of the case. Maps to: Case.Status No 46.0
subject String The subject of the case. Limit: 255 characters. Maps to: Case.Subject Yes 46.0
type String The type of case, such as Feature Request or Question. Maps to: Case.Type No 46.0
suppliedCompany String The company name that was entered when the case was created. This field can't be updated after the case has been created. Maps to: Case.SuppliedCompany No 46.0
suppliedEmail String The email address that was entered when the case was created. This field can't be updated after the case has been created. Maps to: Case.SuppliedEmail No 46.0
suppliedName String The name that was entered when the case was created. This field can't be updated after the case has been created. Maps to: Case.SuppliedName No 46.0
suppliedPhone String The phone number that was entered when the case was created. This field can't be updated after the case has been created. Maps to: Case.SuppliedPhone No 46.0