| accountName |
String |
Name of the account. |
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46.0 |
| caseNumber |
String |
Case number. |
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46.0 |
| caseOrigin |
String |
The source of the case, such as Email, Phone, or Web. Maps to:
Case.Origin
|
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46.0 |
| caseOwner |
String |
Case owner. |
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46.0 |
| caseReason |
String |
The reason why the case was created, such as Instructions not clear, or User
didn’t attend training. Maps to: Case.Reason
|
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| closed |
Boolean |
Indicates if the case is closed. |
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| contactName |
String |
Contact Name. |
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| createdBy |
String |
Case created by. |
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| dateClosed |
String |
Date and time when the case was closed. |
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| dateOpened |
String |
Date and time when the case was opened. |
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| description |
String |
A text description of the case. |
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| escalated |
Boolean |
Indicates if the case is escalated. |
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| lastModifiedBy |
String |
Last modified by. |
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| lastModifiedDate |
String |
Last modified date of the case. |
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46.0 |
| lastReferencedDate |
String |
Last referenced date of the case. |
Big, 46.0 |
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| lastViewedDate |
String |
Last viewed date of the case. |
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46.0 |
| parentCase |
String |
Parent Case. |
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46.0 |
| priority |
String |
The importance or urgency of the case, such as High, Medium, or Low. Maps to:
Case.Priority
|
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| status |
String |
The status of the case. Maps to: Case.Status
|
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| subject |
String |
The subject of the case. Maps to: Case.Subject
|
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| type |
String |
The type of case, such as Feature Request or Question. Maps to:
Case.Type
|
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| webCompany |
String |
The company name that was entered when the case was created. This field can't
be updated after the case has been created. Maps to:
Case.SuppliedCompany
|
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| webEmail |
String |
The email address that was entered when the case was created. This field can't
be updated after the case has been created. Maps to:
Case.SuppliedEmail
|
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| webName |
String |
The name that was entered when the case was created. This field can't be
updated after the case has been created. Maps to:
Case.SuppliedName
|
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| webPhone |
String |
The phone number that was entered when the case was created. This field can't
be updated after the case has been created. Maps to:
Case.SuppliedPhone
|
Big, 46.0 |
46.0 |