Identity Implementation Guide

What Is Salesforce Identity?
How to Use Identity
My Domain
Brand Your Salesforce Org’s Domains
What Is My Domain?
Set Up My Domain
Salesforce Edge Network
What Is Salesforce Edge Network?
Route My Domain Through Salesforce Edge Network
Considerations for Salesforce Edge Network
Enhanced Domains
Configure My Domain Settings
My Domain URL Formats
Get System Performance and Maintenance Information with My Domain
Connected Apps
Configure and Use the App Launcher
Single Sign-On from an External Identity Provider
Multi-Factor Authentication
Synchronize Your Salesforce and Active Directory Users with Identity Connect
Customer 360 Identity
Monitor Apps and Run Reports
Get More Information About Salesforce Identity, Single Sign-On, and Security
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Route My Domain Through Salesforce Edge Network

Improve download times and the user experience by routing your My Domain through Salesforce Edge Network. As business becomes more global, users access your Salesforce data from all over the world. Salesforce Edge Network delivers a consistent user experience regardless of a user's location.
Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
Available in: Group, Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions

User Permissions Needed
To edit My Domain settings: Customize Application

To route your My Domain through Salesforce Edge Network, you must have a deployed My Domain. Public Cloud, Salesforce Government Cloud, Customer 360 Data Management, and some individual Salesforce orgs are currently excluded from Salesforce Edge Network.

Prepare your org before activating Salesforce Edge Network. If you allowlist Salesforce IP addresses by region, Salesforce recommends that you include our current IP address ranges for regions where you have end users. If you use client-side certificate pinning to validate the server’s certificate, Salesforce doesn’t recommend pinning leaf certificates. Because Salesforce Edge Network uses data center specific certificates, Salesforce recommends that you pin the intermediate certificate instead for a better experience.

  1. From Setup, in the Quick Find box, enter My Domain, and then select My Domain.
  2. Under Routing, select Edit.
  3. Select Use Salesforce Edge Network and save your changes.

    Moving to Salesforce Edge Network can only be undone by Salesforce Customer Support.

    Important

Routing applies to most provisioned and deployed domains for this org. For details, see Considerations for Salesforce Edge Network. To maximize the number of URLs that are routed through Salesforce Edge Network, enable enhanced domains.