Identity Implementation Guide

What Is Salesforce Identity?
How to Use Identity
My Domain
Brand Your Salesforce Org’s Domains
What Is My Domain?
Set Up My Domain
Salesforce Edge Network
Enhanced Domains
Configure My Domain Settings
Set the My Domain Login Policy
Customize Your My Domain Login Page with Your Brand
Create an Interview-Based Login Page with My Domain Login Discovery
Add Identity Providers to the My Domain Login Page
Customize Your My Domain Login Page for Mobile Auth Methods
My Domain URL Formats
Get System Performance and Maintenance Information with My Domain
Connected Apps
Configure and Use the App Launcher
Single Sign-On from an External Identity Provider
Multi-Factor Authentication
Synchronize Your Salesforce and Active Directory Users with Identity Connect
Customer 360 Identity
Monitor Apps and Run Reports
Get More Information About Salesforce Identity, Single Sign-On, and Security
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Set the My Domain Login Policy

Manage your user logins by customizing the login policy for your Salesforce org’s My Domain. By default, users log in from a generic Salesforce login page, bypassing the login page specific to your My Domain subdomain. To disable authentication for users who don’t use your My Domain login page, set a login policy. If you don’t set a login policy, users can make page requests without your My Domain URLs, such as when using old bookmarks.
Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
Available in: Group, Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions

User Permissions Needed
To set the login policy for a domain: Customize Application

My Domain settings show up only after you deploy My Domain. These settings apply to all of your org’s deployed and provisioned domains.

Note

  1. From Setup, in the Quick Find box, enter My Domain, and then select My Domain.
  2. Under My Domain Settings, click Edit.
  3. Choose a redirect policy.
    1. To allow users to continue using URLs that don’t include your My Domain name, select Redirect to the same page within the domain.

      Bookmarks don’t work when Redirect to the same page within the domain is selected for partner portals. Manually change the existing bookmarks to point to the new My Domain URL by replacing the Salesforce instance name with your My Domain subdomain name. For example, replace https://InstanceName.salesforce.com/ with https://MyDomainName.my.salesforce.com/ in the bookmark’s URL. See My Domain URL Formats for more information.

      Note

    2. To remind users to use your My Domain URLs, select Redirected with a warning to the same page within the domain. Users briefly see a warning message, then are redirected to the page. You can’t customize the warning message.
      Select this option for a few days or weeks to help users transition to your new My Domain. The warning gives users a chance to change their bookmarks and get used to using the new URLs.
    3. To require users to use your My Domain URLs when viewing your pages, select Not redirected.
  4. Save your changes.