SetSmsConversationNextKeyword

Overview

Sets the keyword for the next conversation path based on an SMS response from an MO user. Use the current keyword or a new keyword for a different conversation path. You can use this AMPscript function for MobileConnect. This function does not create a new conversation. SetSMSConversationNextKeyword directs the current conversation to the next keyword to use as part of that overall conversation. You cannot use this function with conversation-based templates, including Double Opt-In or Info Capture

Syntax

SetSmsConversationNextKeyword(1, 2, 3)

Function Properties

Ordinal Type Description
1 string Required Short code of the SMS service
2 string Required MOBILE_NUMBER variable for the user's mobile number
3 string Required Keyword name to set as the next conversation keyword

Usage

During a conversation between the MT user and the MO user, this example will change to the conversation path indicated by the EXAMPLE keyword.

%%=SetSmsConversationNextKeyword('12345',MOBILE_NUMBER,'EXAMPLE')=%%

The conversation is moved to the new path indicated and proceeds from there. Please note that this example does not execute the set keyword immediately; it sets the keyword to handle the next message from the MO user.

Last Updated: Jun 8, 2021