ISVforce Guide

ISVforce Guide: Build and Distribute AppExchange Solutions
Get Ready to Distribute on AppExchange
Use Managed Packages to Develop Your AppExchange Solution
Manage Orgs with Environment Hub
Architectural Considerations for Group and Professional Editions
Security Requirements for AppExchange Partners and Solutions
Pass the AppExchange Security Review
Manage Your AppExchange Listings
AgentExchange Go-To-Market App Guide
Sell on AppExchange with Checkout
AppExchange Checkout
Pricing Plans in AppExchange Checkout
Payment Methods in AppExchange Checkout
How Is Revenue Shared in AppExchange Checkout?
Get Started with AppExchange Checkout
Support International Payments in AppExchange Checkout
Manage AppExchange Checkout Subscriptions
AppExchange Checkout FAQs
Does AppExchange Checkout replace the License Management App?
How does AppExchange Checkout affect Trialforce and lead management?
Is it better to collect payment information from AppExchange Checkout customers before or after installation?
Does AppExchange Checkout support multiple currencies?
If I use AppExchange Checkout to sell my solution, do customers have to purchase from AppExchange?
Can my customer switch to another AppExchange Checkout payment plan?
If a customer's credit card payment is declined in AppExchange Checkout, does their license become inactive?
How does billing work when AppExchange Checkout customers add or remove licenses during the current billing period?
If an admin purchases and installs a solution with AppExchange Checkout, can another user edit the subscription on AppExchange?
Why can't my customer make an AppExchange Checkout purchase?
Does AppExchange Checkout support tax rates created in Stripe?
If a customer pays using AppExchange Checkout, how can I ensure that paid features are immediately accessible?
Checkout Management App
Report Orders to Salesforce with the Channel Order App
Provide Free Trials of Your AppExchange Solution
OEM User License Guide
PDF

If a customer's credit card payment is declined in AppExchange Checkout, does their license become inactive?

In your Stripe settings, you determine what happens when a credit card is declined. You can retry the payment or deactivate the subscription. If you deactivate the subscription, the license becomes inactive.