ISVforce Guide
jLead Events Timeline in AgentExchange Marketplace Analytics
See how lead events on your AgentExchange listing change over time. For example, track
the performance of your test drive or demo over time.
To see exact values, hover over a line in the chart (1).
Definitions
Here’s how we define the metrics that appear in this visualization.
| Metric | Description |
|---|---|
| Chat | A lead event that results from an AgentExchange Chat interaction. These interactions
include conversations with a human or chatbot and meetings booked. AgentExchange Chat is required to view chat data in Marketplace Analytics. Learn about AgentExchange Chat in the Salesforce Partner Community. |
| Demo | A lead event that results from a demo tile click. |
| Get It Now | A lead event that results from a Get It Now button click. |
| Learn More | A lead event that results from a Learn More button click. |
| Historical | A lead event that occurred on your listing before April 16, 2021. Historical lead events are created by test drives, demos, Learn More clicks, and installs or Get It Now clicks, but aren’t categorized. |
| Test Drive | A lead event that results from a Start Test Drive button click. |
Considerations
Marketplace Analytics categorizes lead events by listing activity starting on April 16, 2021. Before that date, we show only historical lead events.