Notes

  • Use notes sparingly so that they remain attention-getters.
  • Topics cluttered with notes indicate a need to reorganize information.
  • Use only one note per topic if possible. Otherwise, space notes out appropriately.
  • Tips for avoiding multiple notes of any type per topic:
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    • Create a new section entitled Tips on X and include the information as bullets in a list. For an example, see “Enable the Customer Portal for Contacts and Person Accounts” in the Salesforce Help.