Embedded Service Chat for Web Developer Guide

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Embedded Service Chat for Web Developer Guide
Adjust General Parameters
Set the Width, Height, and Base Font Size
Set a Domain
Set the Language
Set Right-to-Left Language Layout
Change the Embedded Chat Window Appearance and Behavior
Customize Embedded Chat
Customize the Channel Menu
Embedded Service Customized Components
Code Snippet Versions
PDF

Adjust General Parameters in the Code Snippet

Change the general parameters in your Embedded Service code snippet to improve functionality across all chat stages. Choose to resize the chat window or update the font to match branding requirements. Set the default language or change the layout for right-to-left languages. Add the domain name for chat to persist across your site’s subdomains.

The legacy chat product is in maintenance-only mode, and we won't continue to build new features. You can continue to use it, but we no longer recommend that you implement new chat channels. Instead, you can modernize your customer communication with Messaging for In-App and Web. Messaging offers many of the chat features that you love plus asynchronous conversations that can be picked back up at any time.

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