コールセンター定義ファイルのサンプル

1<!--
2     All sections and items whose name value begins with "req" are
3     required in a valid call center definition file. The sortOrder
4     and label attributes can be changed for all required sections
5     and items except reqGeneralInfo, reqInternalName, and
6     reqDisplayName, in which only the label attribute can be altered.
7
8     Note that the value for the reqInternalName item is limited to
9     40 alphanumeric characters and must start with an alphabetic
10     character. reqInternalName must be unique for all call centers
11     that you define.
12-->
13<callCenter>
14   <section sortOrder="0" name="reqGeneralInfo" label="General Information">
15    <item sortOrder="0" name="reqInternalName" label="InternalName">DemoAdapter</item>
16    <item sortOrder="1" name="reqDisplayName" label="Display Name">Demo Call Center Adapter</item>
17    <item sortOrder="2" name="reqAdapterUrl" label="CTI Adapter URL">https://domain:port/softphone</item>
18    <item sortOrder="3" name="reqUseApi" label="Use CTI API">true</item>
19    <item sortOrder="4" name="reqSoftphoneHeight" label="Softphone Height">300</item>
20    <item sortOrder="5" name="reqSoftphoneWidth" label="Softphone Width">500</item>
21    <item sortOrder="6" name="reqSalesforceCompatibilityMode" label=" Salesforce Compatibility Mode">Classic</item>
22   </section>
23   <section sortOrder="1" name="reqDialingOptions" label="Dialing Options">
24    <item sortOrder="0" name="reqOutsidePrefix" label="Outside Prefix">9</item>
25    <item sortOrder="1" name="reqLongDistPrefix" label="Long Distance Prefix">1</item>
26    <item sortOrder="2" name="reqInternationalPrefix" label="International Prefix">01</item>
27   </section>
28</callCenter>