Service Campaign Member DMO

Represents a member included in a service campaign and tracks their participation and completion details.

Object API Name: std__ServiceCampaignMemberDmo__dlm
Category: Unassigned
Availability: Available in 260 and later versions
Primary Key Field: Id

• IndividualId has a FOREIGNKEY relationship with the Individual DMO Id field.
• RelatedServiceRequestId has a FOREIGNKEY relationship with the Service Request DMO Id field.
• FinalMessagingSessionId has a FOREIGNKEY relationship with the Messaging Session DMO Id field.
• ServiceCampaignId has a FOREIGNKEY relationship with the Service Campaign DMO Id field.

• ActivityCompletionDateTime
• ActivityStartDateTime
• cdp_sys_record_currency
• CompleteStepCount
• CompletionCount
• DataSourceId
• DataSourceObjectId
• FinalMessagingSessionId
• Id
• IndividualId
• InternalOrganizationId
• IsUserVisibilityPreferred
• RelatedServiceRequestId
• ServiceCampaignId
• ServiceCampaignMemberStatus
• TotalStepCount

• Field API Name: std__ActivityCompletionDateTime__c
• Data Type: DATETIME
• Description: Activity Completion Date Time

• Field API Name: std__ActivityStartDateTime__c
• Data Type: DATETIME
• Description: Activity Start Date Time

• Field API Name: std__cdp_sys_record_currency__c
• Data Type: TEXT
• Description: System-generated metadata field that stores a 3-letter ISO currency code.

• Field API Name: std__CompleteStepCount__c
• Data Type: DOUBLE
• Description: Number of resolution steps completed by the customer through automated service assistant guidance.

• Field API Name: std__CompletionCount__c
• Data Type: DOUBLE
• Description: Completion Count

• Field API Name: std__DataSourceId__c
• Data Type: TEXT
• Description: A unique, system-generated identifier for this record.

• Field API Name: std__DataSourceObjectId__c
• Data Type: TEXT
• Description: A unique, system-generated identifier for this record.

• Field API Name: std__FinalMessagingSessionId__c
• Data Type: TEXT
• Description: Foreign key lookup to the messaging session associated with the campaign member.

• Field API Name: std__Id__c
• Data Type: TEXT
• Description: Primary Key

• Field API Name: std__IndividualId__c
• Data Type: TEXT
• Description: Campaign Member

• Field API Name: std__InternalOrganizationId__c
• Data Type: TEXT
• Description: A unique, system-generated identifier for this record.

• Field API Name: std__IsUserVisibilityPreferred__c
• Data Type: BOOLEAN
• Description: Indicates whether campaign action content is visible to the customer on the portal.

• Field API Name: std__RelatedServiceRequestId__c
• Data Type: TEXT
• Description: Service Request

• Field API Name: std__ServiceCampaignId__c
• Data Type: TEXT
• Description: Service Campaign

• Field API Name: std__ServiceCampaignMemberStatus__c
• Data Type: TEXT
• Description: Current completion status of the service campaign member in the resolution process.

• Field API Name: std__TotalStepCount__c
• Data Type: DOUBLE
• Description: Total number of resolution steps defined for the customer in the automated service assistant flow.