Update Claim Action

Update a claim.

This action is available in API version 65.0 and later.

Supported REST HTTP Methods

URI: /services/data/vXX.X/actions/standard/updateClaim

Where XX.X is the latest API version.

Formats: JSON

HTTP Methods: POST

Authentication: Authorization: Bearer TOKEN

Where TOKEN is your OAuth access token.

Inputs

Input	Type	Description
`updateClaimInputRepresentation`	Apex-defined	Required. An Apex ConnectApi.UpdateClaimInputRepresentation record that contains the details of the claim to be updated.

Outputs

Output	Type	Description
`claimId`	string	ID of the claim that’s updated.

Example

Sample Request

1{
2  "inputs": [
3    {
4      "updateClaimInputRepresentation": {
5        "calimId": "0Z1S70000004oVfIAI",
6        "name": "Claim for Auto Accident",
7        "lossDate": "2025-09-15",
8        "claimType": "Auto",
9        "claimReason": "Rear-end collision",
10        "claimReasonType": "Accident",
11        "lossType": "Accident",
12        "insurancePolicyId": "0YTx0000000001qEAA",
13        "accountId": "001xx000003DGQyAAO",
14        "expenseReserveAmount": 750.50,
15        "expenseReserveAdjustmentReason": "Initial expense reserve",
16        "lossReserveAmount": 5000.00,
17        "lossReserveAdjustmentReason": "Initial loss reserve",
18        "additionalFields": {
19          "key": "RepairShop",
20          "value": "NY"
21        },
22        "attributes": [
23          {
24            "apiName": "WeatherConditions",
25            "value": "Clear and Sunny"
26          },
27          {
28            "apiName": "NumberOfVehicles",
29            "value": "2"
30          }
31        ],
32        "items": [
33          {
34            "instanceKey": "item_vehicle_damage_01",
35            "name": "Damaged Rear Bumper and Trunk",
36            "productCode": "AUTO-SEDAN-2023",
37            "category": "Auto Physical Damage",
38            "insuredItemId": "02ixx0000004l5sAAA",
39            "insurancePolicyCoverageId": "0cvxx000000AbCdEfG",
40            "attributes": [
41              {
42                "apiName": "DamageSeverity",
43                "value": "Moderate"
44              }
45            ],
46            "additionalFields": {
47              "RepairEstimate": 2750
48            },
49            "relatedObjects": [
50              {
51                "relatedRecordId": "001xx000003DGQzAAP",
52                "relatedRecordObjName": "Account"
53              }
54            ],
55            "participantInstanceKey": "participant_driver_01",
56            "action": "update"
57          }
58        ],
59        "participants": [
60          {
61            "instanceKey": "participant_driver_01",
62            "contactId": "003xx000003DGQyAAO",
63            "accountId": "001xx000003DGQyAAO",
64            "insurancePolicyParticipantId": "0pPxx000000001qEAA",
65            "isInjured": false,
66            "roles": [
67              "Driver",
68              "Claimant"
69            ],
70            "additionalFields": {
71              "key": "StatementTaken",
72              "value": true
73            },
74            "action": "update"
75          }
76        ]
77      }
78    }
79  ]
80}

Sample Response

1[
2  {
3    "actionName": "createClaim",
4    "errors": null,
5    "invocationId": null,
6    "isSuccess": true,
7    "outcome": null,
8    "outputValues": {
9      "claimId": "0Z1S70000004oVfIAI"
10    },
11    "sortOrder": -1,
12    "version": 1
13  }
14]