Claim Details

Output representation for the details of a claim record.

JSON Example

1{
2  "claimId": "0Zkxx000000001dEAA",
3  "name": "Claim for Auto Accident",
4  "accountId": "001xx000003DGQyAAO",
5  "insurancePolicyId": "0YTx0000000001qEAA",
6  "lossDate": "2025-09-13",
7  "expenseReserveAmount": 750.50,
8  "lossReserveAmount": 5000.00,
9  "claimAttributes": [
10    {
11      "apiName": "PoliceReportNumber",
12      "value": "SF-2025-09-13-00123"
13    }
14  ],
15  "participants": [
16    {
17      "id": "0kaxx000000001dEAA",
18      "instanceKey": "part1",
19      "contactId": "003xx000003DGQyAAO",
20      "roles": [
21        "Driver"
22      ]
23    }
24  ],
25  "items": [
26    {
27      "id": "0koxx000000001dEAA",
28      "instanceKey": "item_vehicle_bumper_01",
29      "name": "Damaged Front Bumper",
30      "productCode": "AUTO-BUMPER-SEDAN",
31      "category": "Auto Physical Damage",
32      "insuredItemId": "02ixx0000004l5sAAA",
33      "insurancePolicyCoverageId": "0cvxx000000AbCdEfG",
34      "attributes": [
35        {
36          "apiName": "DamageSeverity",
37          "value": "Severe"
38        }
39      ],
40      "additionalFields": {
41        "RepairEstimate": 1575.50,
42        "IsDrivable": false
43      },
44      "relatedObjects": [
45          {
46            "relatedRecordId": "500xx000000OpQrStU",
47            "relatedRecordObjName": "Police_Report__c"
48          }
49        ],
50      "participantInstanceKey": "participant_driver_1"
51    }
52  ],
53  "errors": []
54}

Name	Type	Description	Filter Group and Version	Available Version
`accountId`	String	ID of the account that’s associated with the claim.	Big, 65.0	65.0
`attributes`	Claim Attribute []	Attributes of the claim product.	Big, 65.0	65.0
`claimId`	String	ID of the claim.	Big, 65.0	65.0
`claimLossDate`	String	Date when the loss occurred. This parameter doesn’t show the time of incident.	Big, 66.0	66.0
`claimReason`	String	Reason for the claim.	Big, 65.0	65.0
`claimReasonType`	String	Category that the claim reason belongs to.	Big, 65.0	65.0
`claimType`	String	Type of the claim.	Big, 65.0	65.0
`contextId`	String	ID of the context.	Big, 65.0	65.0
`errors`	Error Detail []	List of errors, including detailed information about each error.	Big, 65.0	65.0
`expenseReserveAmount`	Double	Amount that’s reserved to cover potential expenses while handling the claim, such as administrative or legal costs.	Big, 68.0	68.0
`insurancePolicyId`	String	ID of the insurance policy on which the claim is raised.	Big, 65.0	65.0
`items`	Claim Item []	Details of the claim items.	Big, 65.0	65.0
`lossDate`	Date	Date and time when the loss occurred.	Big, 65.0	65.0
`lossReserveAmount`	Double	Amount that’s reserved to cover a potential payment for a loss.	Big, 68.0	68.0
`lossType`	String	Type of loss for which the claim is initiated.	Big, 65.0	65.0
`name`	String	Name of the claim.	Big, 65.0	65.0
`participants`	Claim Participant []	Details of the claim participants.	Big, 65.0	65.0
`productCode`	String	Product code of the claim product.	Big, 65.0	65.0