Resources

Use these resources of Life Sciences Cloud Business APIs to enhance your Salesforce implementation or integrate with other applications.

  • Account Management

    Use these resources to manage customer accounts.

  • Account Manual Alignment

    Manually align an account to a territory in the Life Sciences package to create a Provider Account Territory Info record.

  • Account User Territory Information (POST)

    Get user details, including territories and additional user information.

  • Advanced Provider Search

    Facilitate three distinct types of account searches: Healthcare Provider (HCP), Healthcare Organization (HCO), and license-based searches. For HCP and HCO searches, the API processes fields from the account, healthcare provider, and contact point address entities.The license-based searches use fields from the business license entity.

  • Book Slot Chain (POST)

    Create service appointments for a care program enrollee in advanced therapy management based on the provided appointment slots.

  • Contact Encounter (POST)

    Load details of contact encounters into the system.

  • Content Management

    Use these resources to manage customer content.

  • Care Program Enrollments (POST)

    Use this API to enroll multiple patients in a care program.

  • Digital Verification (POST)

    Perform verification for the digital verification records within advanced therapy management.

  • Download Provider (POST)

    Download Health Care provider data from an external system to a Salesforce org after a search is performed.

  • Benefit Verification

    Use these resources to verify the health benefits covered by the patient’s insurer. The call center agent can view the coverages in the patient’s record page.

  • Intelligent Document Management

    Use the Intelligent Document Management resources to create or update records in Salesforce objects based on the content document records or received document records.

  • Patients (GET, POST, PUT)

    Retrieve the FHIR patient resource record details. Create or update a patient record rather than making multiple separate calls to the objects in Salesforce.

  • Provider Engagement Action Plan Status

    Updates the status of a Provider Engagement Compliance action plan.

  • Provider Search

    Search for Healthcare providers and accounts based on a free-text input, either from internal Salesforce data or an external system. This API returns account information, including healthcare providers and matching contact point addresses.

  • Providers

    Use these resources to create practitioner or facility records, or update existing fields in provider records and insert new fields.

  • Sample Limits Validation (POST)

    Validate the samples requested during a visit against the sample limits for that account, product, and sample limit template.

  • Visits (POST)

    Create visits for sales representatives. For example, for a medical device visit, a sales representative visits the surgeon or a hospital location.

  • Waterfall Download (POST)

    Retrieves pricing waterfall data for multiple line items in a single request.

  • Work Type Lead Time (POST)

    Get a list of work types and their associated lead times that are optimized across regions for a specific advanced therapy.