LoyaltyTierGroup

Represents information about tier groups of a loyalty program. Tier group categorizes members based on their loyalty points. This object is available in API version 51.0 and later.

Supported Calls 

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields 

Category 

Type: picklist

Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update

Description: The category of the loyalty tier group.

Possible values are:

  • Clubs
  • Tier_Group - Tier Group

Description 

Type: textarea

Properties: Create, Filter, Nillable, Sort, Update

Description: Detailed description of the tier group.

EndDate 

Type: dateTime

Properties: Create, Filter, Nillable, Sort, Update

Description: The end date of the loyalty tier group.

ExtendExpiration 

Type: picklist

Properties: Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update

Description: Required. The field decides if the tier is changed on the exact day or the last day of the month.

Possible values are:

  • MemberEnrollmentAnniversary— Select this option only when TierModel is Anniversary. This change is available from API version 52.0 and later.
  • None
  • QualifyingPointsResetDate— This value can only be selected when TierModel is Fixed. This change is available from API version 52.0 and later.
  • TillEndOfMonth— This value isn’t supported in API version 52.0 and later.

IsActive 

Type: boolean

Properties: Create, Defaulted on create, Filter, Group, Sort, Update

Description: Required. Indicates whether the loyalty tier group is active (true) or not (false).

IsHiddenToMembers 

Type: boolean

Properties: Create, Defaulted on create, Filter, Group, Sort, Update

Description: Indicates whether the loyalty tier group is hidden (true) or not (false).

IsPrimary 

Type: boolean

Properties: Create, Defaulted on create, Filter, Group, Sort, Update

Description: Indicates whether the loyalty tier group is primary (true) or not (false).

LastReferencedDate 

Type: dateTime

Properties: Filter, Nillable, Sort

Description: The most recent date on which a user referenced this record.

LastViewedDate 

Type: dateTime

Properties: Filter, Nillable, Sort

Description: The most recent date on which a user viewed this record.

LoyaltyProgramId 

Type: reference

Properties: Create, Filter, Group, Sort

Description: ID of the loyalty program.

This is a relationship field.

Relationship Name: LoyaltyProgram

Relationship Type: Master-detail

Refers To: LoyaltyProgram

Name 

Type: string

Properties: Create, Filter, Group, idLookup, Sort, Update

Description: The name of the loyalty tier group.

QpResetDate 

Type: date

Properties: Create, Filter, Group, Nillable, Sort, Update

Description: Required. Start date of the QP reset process.

QpResetFrequency 

Type: int

Properties: Create, Filter, Group, Nillable, Sort, Update

Description: Required. The frequency at which members’ qualifying points must be reset.

QpResetPeriod 

Type: picklist

Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update

Description: Required. Unit of the period for QP reset.

Possible values are:

  • Days—This value isn’t supported in API version 52.0 and later.
  • Months— This value isn’t supported in API version 52.0 and later.
  • Years

StartDate 

Type: dateTime

Properties: Create, Filter, Nillable, Sort, Update

Description: The start date of the loyalty tier group.

TierAssessmentCurrencyId 

Type: reference

Properties: Create, Filter, Group, Nillable, Sort, Update

Description: The ID of the Loyalty Program Currency that’s used to assess and assign tiers to members of the loyalty program. Members are assigned tiers based on their points balance for the currency. This field is available in API version 58.0 and later.

This field is a relationship field.

Relationship Name: TierAssessmentCurrency

Relationship Type: Lookup

Refers To: LoyaltyProgramCurrency

TierModel 

Type: picklist

Properties: Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update

Description: Required. It’s the model that decides the start date of the qualifying period.

Possible values are:

  • Anniversary
  • Fixed

TierPeriodQuantity 

Type: int

Properties: Create, Filter, Group, Nillable, Sort, Update

Description: Required. The period after which members’ tier must be reset.

TierPeriodUnit 

Type: picklist

Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update

Description: Required. The frequency type for the tier assessment.

Possible values are:

  • Days—This value isn’t supported in API version 52.0 and later.
  • Months
  • Years

Associated Objects 

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

LoyaltyTierGroupChangeEvent (API Version 62.0): Change events are available for the object.