Use the Consent API with Data 360 | Reference | REST API Developer Guide

The Consent API supports Data 360. Use the Consent API to read and write to the Data 360 profile. Contact your Salesforce Representative for consumer rights guidance within Data 360.

The response for Consent API requests can include a 200 status code even if errors are returned.

Note

Required Permissions

To use Data 360 parameters for Consent API, you must have either the ModifyAllData or the ConsentApiUpdate user permission. Requiring a perm ensures that the Salesforce admin gives explicit permission. These parameters write org-wide consent data, such as links between records and the value of consent flags, which are usually inaccessible to non-admin users.

Actions Supported by Consent API with Data 360

Action	Description
Processing	This action is used to restrict processing of data in Data 360 processes such as query and segmentation.
Portability	This action is used to allow export of Data 360 profile data.
ShouldForget	This action indicates the right to be forgotten, which means permanently deleting PII (Personally Identifiable Information) data and any related records. After a profile is processed, it can no longer be used again.

Data 360 Read Parameters

The Consent API allows you to gather information about the Data 360 profile. Use the mode and ids Data 360 parameters as described below.

Syntax

HTTP method: GET

Available since release:: 48.0

URI

You can access the consent API using three different URIs based on the Action. The Actions supported are processing,portability, and shouldforget.

Note

1/services/data/vXX.X/consent/action/processing?ids=<list_of_ids>&mode=<cdp>
2/services/data/vXX.X/consent/action/portability?ids=<list_of_ids>&mode=<cdp>
3/services/data/vXX.X/consent/action/shouldforget?ids=<list_of_ids>&mode=<cdp>

Request parameters

Parameter	Description
`ids`	Required. Comma-separated list of IDs. The ID provided must be present in a field mapped to Individual.Individual Id.
`mode`	Optional. Default is normal. Valid value to retrieve a Data 360 profile is `cdp`.

Read Example

URI: /services/data/v68.0/consent/action/portability?ids=00932I3SU92&mode=cdp

Response: { "j00932I3SU92" : { "result" : "Success", "proceed" : { "portability" : "true" "portabilityResult" : "Success" } } }

When a profile or Individual ID is created in Data 360, it doesn’t have default consent data. Before making a GET request using the Consent API with Data 360 for the first time, you must make a PATCH call to set the consent flag for the profile. See Consent API call Troubleshooting.

Note

Write Parameters

The Consent API also allows you to write information to the Data 360 profile. Use the ids, mode, and status parameters as described below.

You can update your consent information with the consent API using three different URIs. The URIs are based on the action that is to be performed on the Data 360 profile. The actions supported are processing, portability, and shouldforget.

Note

Syntax

HTTP method: PATCH

Available since release: 50.0

URI when action is processing: /services/data/vXX.X/consent/action/processing?ids=list_of_ids&mode=cdp&status=optin or optout

Request parameters when action is processing

Parameter	Description
`ids`	Required. Comma-separated list of IDs. The ID provided must be present in a field mapped to Individual.Individual Id.
`mode`	Optional. Default is normal. Valid value to use for updating a Data 360 profile is `cdp`.
`status`	Required. Status of the consent. Allowed values are `optin` or `optout`. However, when action is processing use status as `optout`.

URI when action is shouldforget: /services/data/vXX.X/consent/action/shouldforget?ids=list_of_ids&mode=cdp&status=optin or optout

Request parameters when action is shouldforget

Parameter	Description
`ids`	Required. Comma-separated list of IDs. The ID provided must be present in a field mapped to Individual.Individual Id.
`mode`	Optional. Default is normal. Valid value to use for updating a Data 360 CDP profile is `cdp`.
`status`	Required. Status of the consent. Allowed values are `optin` or `optout`. However, when action is shouldforget use status as `optin`.

URI action is portability: /services/data/vXX.X/consent/action/portability?ids=list_of_ids&mode=cdp&status=optin or optout

Request parameters when action is portability

Parameter	Description
`ids`	Required. Comma-separated list of IDs. The ID provided must be present in a field mapped to Individual.Individual Id.
`mode`	Optional. Default is normal. Valid value to use for updating a Data 360 profile is `cdp`.
`status`	Required. Status of the consent. Allowed values are `optin` or `optout`. When action is portability use status as `optin`.
`aws_s3_bucket_id`	Required only when mode is ‘cdp’ and the action is ‘portability’. This parameter must be passed in as part of the PATCH request body. This parameter is used to pass the S3 bucket location for portability requests to Data 360.
`aws_access_key_id`	Required only when mode is ‘cdp’ and the action is ‘portability’. This parameter must be passed in as part of the PATCH request body. This parameter is used to pass the S3 bucket access key for portability requests to Data 360.
`aws_secret_access_key`	Required only when mode is ‘cdp’ and the action is ‘portability’. This parameter must be passed in as part of the PATCH request body. This parameter is used to pass the S3 bucket secret access key for portability requests to Data 360.
`aws_s3_folder`	Required only when mode is ‘cdp’ and the action is ‘portability’. This parameter must be passed in as part of the PATCH request body. This parameter is used to pass the S3 bucket folder for portability requests to Data 360.
`aws_region`	Required only when mode is ‘cdp’ and the action is ‘portability’. This parameter must be passed in as part of the PATCH request body. This parameter is used to pass the S3 bucket’s aws region for portability requests to Data 360.

Write Example

When action is processing

1/services/data/v68.0/consent/action/processing?ids=100000695&mode=cdp&status=optout
2body: {}

When action is portability

1/services/data/v68.0/consent/action/portability?ids=100000695&mode=cdp&status=optin
2   body:{
3          "aws_s3_bucket_id" : "cdpgdprtest",
4          "aws_access_key_id": "ABCD1234WEXAMPLE",
5          "aws_secret_access_key": "WXYZ1234EXAMPLE",
6          "aws_s3_folder": "yyun/Person",
7          "aws_region": "us-west-1"
8        }

When action is shouldforget

1/services/data/v68.0/consent/action/shouldforget?ids=100000695 &mode=cdp&status=optin
2body: {}