Feature-Specific Considerations

Some Salesforce features require special consideration when accessed via the API. Use the topics in this section to learn about the special considerations for activities, person accounts, forecast override business rules, the Call Center, and creating your own apps.

1. Archived Activities

2. Person Account Record Types

   The person account record types enable specialized business-to-consumer (B2C) functionality for users who sell to or do business with individuals. For example, a doctor, hairdresser, or real estate agent whose clients are individuals.

3. External Objects

   Special behaviors and limitations apply to queryAll() and queryMore() calls on external data.

4. Call Centers and the API

5. Implementing Salesforce Integrations on Lightning Platform

6. Knowledge