Service Processes Data Model
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Entities and relationships that allow for pre-built, low-code automation workflows for efficient personalized customer service.
Apex Class, Case, Contact, Content Asset, Customer, Flow Definition, Flow Version, FulfillmentFlow, Image, Integration Provider Definition, ItemFlow, ItemFlowVersion, Omni Script Configuration, Product, Product Related Service Process, Service Catalog Category, Service Catalog Category Item, Service Catalog Fulfillment Flow, Service Catalog Item Attribute, Service Catalog Item Attribute Detail, Service Catalog Item Dependency, Service Catalog Item Definition, Service Catalog Item Group, Service Catalog Item Version, Service Catalog Request, Service Catalog Request Extended Attribute Value, Service Catalog Request Related Item, Submitter, Target, User