AgentExchange App Analytics provides usage data about how subscribers interact with your first-generation (1GP) managed packages and packaged components. You can use these details to identify attrition risks, inform feature development decisions, and improve user experience.
AgentExchange App Analytics is subject to certain usage restrictions as described in the AgentExchange Program Policies. Usage data from Government Cloud and Government Cloud Plus orgs isn’t available in App Analytics.
Note
App Analytics is available for managed 1GP packages that passed security review and are registered to a License Management App. Usage data is provided as package usage logs, monthly package usage summaries, or subscriber snapshots. All usage data is available as downloadable comma-separated value (.csv) files. To view the data in dashboard or visualization format, use CRM Analytics or a third-party analytics tool.
In a 24-hour period, you can download a maximum 20 GB of AgentExchange App Analytics data.
Enable App Analytics on Your First-Generation Managed Package
Activate AgentExchange App Analytics on your first-generation (1GP) managed package to access AgentExchange App Analytics package usage logs and subscriber snapshots. Package usage summaries are available by default.
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