Known Visualforce Mobile Issues

Salesforce publishes known issues to enhance trust and support customer success.

The Salesforce Customer Support and Engineering publishes known issues at its own discretion based on the number of customer reports, the severity of the issue, and the availability of a workaround. If an issue you are encountering is not listed, it may not have fit the criteria for publishing on the Known Issues Site. Not all known bugs are published; often bugs are resolved quickly or do not affect customers.

• Access or Permission Issues

  Access and permission issues affect which pages and records your users see in the Salesforce app.

• Device Sensor Issues

  Device sensor issues include problems with the mobile device’s camera, microphone, and geolocation.

• Input Issues

  Input issues affect how users enter information using input fields and selectors in the Salesforce mobile app.

• Loading and Performance Issues

  Loading and performance issues affect how responsive the Salesforce mobile app is and how quickly it loads.

• Navigation Issues

  These issues prevent users from navigating to certain pages in the Salesforce mobile app.

• Network Issues

  Network issues affect the connectivity of the Salesforce mobile app.

• Salesforce Classic vs. Lightning Experience Issues

  These issues are caused by switching between Salesforce Classic and Lightning Experience.

• Updating Records Issues

  These issues affect users trying to update records in the Salesforce mobile app.

• User Interface Issues

  These issues affect the Salesforce mobile app’s user interface.