Post-Chat Pages Overview

Post-chat pages let you share information, such as chat transcripts, with customers at the end of a chat session. You can also customize the post-chat experience in other ways, such as offering options for follow-up support and asking customers to complete a survey.

You can create a Visualforce page to host your post-chat page, or can develop a page on your own. The information in this guide focuses on using Visualforce.