Salesforce Console Integration Toolkit Developer's Guide
jNewer Version Available
getCallObjectIds()
Returns any active call object IDs in the order in
which they arrived or null if there aren’t any active calls. This method is for computer-telephony integration (CTI);
it’s only available in API version 24.0 or later.
Syntax
1sforce.console.cti.getCallObjectIds( (optional) callback:Function )Arguments
| Name | Type | Description |
|---|---|---|
| callback | function | JavaScript method called upon completion of the method. |
Sample Code–Visualforce
1swfobject.registerObject("clippy.codeblock-1", "9");
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17<apex:page>
18 <apex:includeScript value="/support/console/24.0/integration.js"/>
19 <script type="text/javascript">
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21 var callback = function (result) {
22 alert('Active call object ids: ' + result.ids);
23 };
24
25 //Note that we are using the CTI submodule here
26 sforce.console.cti.getCallObjectIds(callback);
27 </script>
28</apex:page>Response
This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following fields:
| Name | Type | Description |
|---|---|---|
| ids | string | The call object IDs of active calls or null if no call is active. |
| success | boolean | true if returning the active call object IDs was successful; false if returning the active call object IDs wasn’t successful. |