Live Agent Developer's Guide

About This Guide
Prerequisites
API Versions
Customize Deployments with the Deployment API
Creating Deployments
Logging Deployment Activity with the Deployment API
Customizing Your Chat Window with the Deployment API
Launching a Chat Request with the Deployment API
Customizing Visitor Details with the Deployment API
Find and Create Records Automatically with the Deployment API
Customizing Chat Buttons with the Deployment API
Customizing Automated Chat Invitations with the Deployment API
Deployment API Code Sample
Pre-Chat Forms Overview
Accessing Chat Details with the Pre-Chat API
Create Records Automatically with the Pre-Chat API
Customize Chat Windows with Visualforce
Post-Chat Pages Overview
Set Up Direct-to-Agent Chat Routing with the Deployment API
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Deployment API Code Sample

Test and preview how the Deployment API can help you customize your deployments.
The following code sample shows a chat window that uses the following Deployment API methods:
  • startChat
  • showWhenOnline
  • showWhenOffline
  • addCustomDetail
  • setName
  • map
  • setChatWindowWidth
  • setChatWindowHeight
  • doKnowledgeSearch

This deployment code results in a page that looks like this:

Live Agent Deployment