Salesforce1 Mobile App Developer Guide
jAbout Offline Access in Salesforce1
Salesforce1 can cache recently accessed data so it’s available when a user’s device is offline or unable to connect to Salesforce. Offline access is currently read-only, and is available in the Salesforce1 downloadable apps for iOS and Android devices.
Offline access is enabled the first time a user in your organization installs one of the Salesforce1 downloadable apps. You can manage this setting on the Salesforce1 Offline page in Setup.
Cached data is encrypted and stored in a secure, persistent data store.
| Salesforce1 Element | Available for Offline Use |
|---|---|
| Navigation Menu | Yes |
| Global Search | Previous searches only |
| Notifications | Previously viewed only |
| Feeds, Groups, and People | Previously viewed only |
| Salesforce Today | Main page and mobile event records if previously view |
| Salesforce Events | Previously viewed only |
| Recent Objects | Yes (top five) |
| Other Objects | No |
| Record Details | Yes (30 most recent records) |
| Related Records | Previously viewed only |
| List Views | Previously viewed only |
| Tasks | Only tasks from the first page of the My Tasks list (up to 10 tasks), and only if the list was previously viewed or after the user manually updates the cache |
| Dashboards | Yes (top five) |
| Approvals (submit, approve, or reject) | No |
| Visualforce pages | No |
| Canvas Apps | No |
| Lightning Pages | No |
| Settings | Yes |
Cached data is refreshed when a user switches to Salesforce1. If a user switches to another app, the user’s cached data is automatically refreshed if the existing data store is over one hour old.
Users can manually cache their data at any time—for example, before switching into airplane mode or entering an area with no service. From the Salesforce1 navigation menu, select .
All right! We’ve addressed notifications and offline access, now let’s look at the Salesforce1 navigation menu.