Newer Version Available
Delegate Two-Factor Authentication Management Tasks
Let users who aren’t Salesforce
admins provide support for two-factor authentication in your org. For example, suppose you want
your company’s Help Desk staff to generate temporary verification codes for users who lost or
forgot the device they usually use for two-factor authentication. Assign Help Desk staff members
the “Manage Two-Factor Authentication in User Interface” permission so that they can generate
codes and support end users with other two-factor authentication tasks.
| Available in: Both Salesforce Classic and Lightning Experience |
| Available in: Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To edit profiles and permission sets: | “Manage Profiles and Permission Sets” |
To assign the permission, select “Manage Two-Factor Authentication in User Interface” in the
user profile (for cloned profiles only) or permission set. Users with the permission can perform
the following tasks.
- Generate a temporary verification code for a user who can’t access the device normally used for two-factor authentication.
- Disconnect identity verification methods from a user’s account when the user loses or replaces a device.
- View user identity verification activity on the Identity Verification History page.
- View the Identity Verification Methods report by clicking a link on the Identity Verification History page.
- Create user list views that show which identity verification methods users have registered.