Newer Version Available
Delegate Multi-Factor Authentication Management Tasks
Let users who aren’t Salesforce admins provide support for multi-factor authentication
(MFA) in your org. For example, suppose you want your company’s Help Desk staff to generate
temporary verification codes for users who lost or forgot the device they usually use for MFA.
Assign Help Desk staff members the Manage Multi-Factor Authentication in User Interface user
permission so that they can generate codes and support end users with other MFA tasks.
| Available in: Both Salesforce Classic and Lightning Experience |
| Available in: Essentials, Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To edit profiles and permission sets: | Manage Profiles and Permission Sets |
To assign the permission, select Manage Multi-Factor Authentication in User Interface in a
custom user profile or permission set. Users with the permission can perform the following tasks.
- Generate a temporary verification code for a user who can’t access their usual MFA verification methods.
- Disconnect verification methods from a user’s account when the user loses or replaces a device.
- View user identity verification activity on the Identity Verification History page.
- View the Identity Verification Methods report by clicking a link on the Identity Verification History page.
- Create user list views that show which identity verification methods users have registered.