Salesforce Knowledge Developer Guide

Develop with Salesforce Knowledge
Set Up a Knowledge Development Organization
Enable Salesforce Knowledge
Edit the Default Article Type
Create an Article
Publish an Article
Salesforce Knowledge SOAP API
Salesforce Knowledge REST APIs
Salesforce Knowledge Metadata API
Salesforce Knowledge with SOQL and SOSL
Salesforce Knowledge, Apex, and Visualforce
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Enable Salesforce Knowledge

Get Knowledge turned on in your development organization.
  1. From Setup, click Manage Users | Users.
  2. Click Edit next to your name.
  3. Select the Knowledge User checkbox.
    Edit User page
  4. Click Save.

    Assigning a Knowledge User license makes the Knowledge pages show up in Setup.

    Knowledge in Setup tree
  5. From Setup, type Knowledge into the Quick Find box.
  6. Click Knowledge Settings.
    Knowledge settings enable page
  7. Read the information on enabling Salesforce Knowledge in your org.
  8. Check Yes, I understand the impact of enabling Salesforce Knowledge.
  9. Click Enable Salesforce Knowledge.
    Knowledge Settings page