ISVforce Guide

Introduction
ISVforce Quick Start
Designing and Building Your App
Packaging and Testing Your App
Passing the Security Review
Publish Your Offering on the AppExchange
Manage Orders
Channel Order App
Get Started with the Channel Order App
Upgrade the Channel Order App
Manage Orders in the Channel Order App
Submit an Order
Edit an Order
Clone an Order
Recall an Order
Delete an Order
Refresh Product Data
Channel Order Apex API
Managing Licenses
Provide a Free Trial
Supporting Your AppExchange Customers
Upgrading Your App
Appendices
Glossary
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Edit an Order

You can edit the product, quantity, and pricing details of an order within 2 hours of submitting it to Salesforce. After 2 hours, the order is processed and can’t be edited. To change customer details or order type, you must recall the order and create a new one.

User Permissions Needed
To edit orders: COA User
  1. Log in to the org where the COA is installed.
  2. Open the App Launcher, and click Partner Order.
  3. On the Service Orders tab, find the order you want to edit.
  4. Click (The dropdown list icon) and select Edit.
  5. Update the order’s products, quantities, and pricing details, and then click Resubmit.