Clone an Order

When creating an order that’s similar to one you’ve submitted previously, you can save time by cloning the original order.

User Permissions Needed 
To clone orders:COA User

OR

COA Admin User

  1. Log in to the org where the COA is installed.

  2. Open the App Launcher, and click Partner Order.

  3. On the Service Orders tab, find the order you want to clone.

    If you can’t find the order, verify that you selected the correct list view.

  4. In the Custom Actions column, click Clone.

  5. Confirm that you want to clone the order, and click Continue.

  6. Edit the order as needed, and then click Save Draft.