Define a Channel Order App Email Service

After you install the Channel Order App (COA), define an email service to make your org ready to sync your product catalog and contract terms.

User Permissions Needed
To configure Apex email services and email service addresses:	Modify All Data

Log in to the org where the COA is installed.
From Setup, enter Email Services in the Quick Find box, then click Email Services.
Click New Email Service.

Specify values for the following fields. Leave the other fields as is.

Field	Value
Email Service Name	`SFDC Service Order`
Apex Class	`ProcessServiceOrderStatus`
Accept Attachments	Text attachments only
Active	Select to enable

Specify values for the following fields. Leave the other fields as is.

Field	Value
Email Service Name	`SFDC_Service_Order`
Active	Select to enable
Context User	Select a Salesforce admin in your org

For Accept Email From, remove the autopopulated email address. This field must be blank. Otherwise, the email service can’t connect to Salesforce.
Click Save. Salesforce generates a unique address for the email service (1), which is used later in the setup process.

ISVforce Guide