getChatRequests()

Returns the chat keys of the chat requests that have been assigned to an agent. Available in API version 29.0 or later.

Syntax

Name	Type	Description
callback	function	JavaScript method called upon completion of the method.

This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:

Name	Type	Description
chatKey	Array	Array of chatKey values, one for each of the current chat requests.
success	Boolean	`true` if getting chat requests was successful; `false` if getting chat requests wasn’t successful.