ServiceCrewFeed | Object Reference for Salesforce and Lightning Platform

A service crew feed shows changes to tracked fields on a service crew record. It also shows posts and comments about the record. It’s a useful way to stay up to date with changes made to service crews in Salesforce.

Supported Calls

delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Special Access Rules

Field Service Lightning must be enabled in your organization, and you can delete all feed items you created. To delete feed items you didn’t create, you must have one of these permissions:

“Modify All Data”
“Modify All” on the Service Crew object
“Moderate Chatter”

Fields

Field Name	Details
Body	Type textarea Properties Nillable, Sort Description The message that appears in the feed. Required when Type is `TextPost`. Optional when Type is `ContentPost` or`LinkPost`.
CommentCount	Type int Properties Filter, Group, Sort Description The number of comments associated with this feed item.
InsertedById	Type reference Properties Group, Nillable, Sort Description ID of the user who added this object to the feed. For example, if an application migrates posts and comments from another application into a feed, the value is set to the ID of the logged-in user.
IsRichText	Type boolean Properties Defaulted on create, Filter, Group, Sort Description `true` indicates that the body of the feed contains rich text. `false` indicates that the post is rendered as plain text.
LikeCount	Type int Properties Filter, Group, Sort Description The number of feed likes associated with this feed item.
LinkUrl	Type url Properties Nillable, Sort Description The URL of a link post.
ParentId	Type reference Properties Filter, Group, Sort Description ID of the service crew record tracked in the feed. The feed is displayed on the detail page for this record.
RelatedRecordId	Type reference Properties Group, Nillable, Sort Description ID of the ContentVersion object associated with a content post. This field is null for all posts, except `ContentPost`.
Title	Type string Properties Group, Nillable, Sort Description The title of the feed item. When the Type is `LinkPost`, the Link URL is the URL, and this field is the link name.
Type	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description The type of feed item.