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VoiceCall

Represents a Lightning Dialer phone call.

Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Fields

Field Name Details
CallDisposition
Type
string
Properties
Filter, Group, Nillable, Sort
Description
The status of a phone call, such as whether a phone call is in progress, busy, or failed.
CallDurationInSeconds
Type
int
Properties
Filter, Group, Nillable, Sort
Description
The total call duration in seconds.
CallEndDateTime
Type
dateTime
Properties
Filter, Sort
Description
The time when a call ends.
CallerIdType
Type
picklist
Properties
Filter, Group, Nillable, Restricted picklist, Sort
Description
The number displayed for outbound calls. The possible values are:
  • VendorLine
  • CompanyNumber
  • LocalPresence
CallStartDateTime
Type
dateTime
Properties
Filter, Sort
Description
The time when a call starts.
CallType
Type
picklist
Properties
Filter, Group, Restricted picklist, Sort
Description
Whether a call is internal, inbound, or outbound.
ConferenceKey
Type
string
Properties
Filter, Group, Nillable, Sort
Description
The related conference key. This field’s only available if call monitoring is enabled.
CurrencyCode
Type
picklist
Properties
Filter, Group, Nillable, Restricted picklist, Sort
Description
The currency used to bill the call.
FromCountry
Type
picklist
Properties
Filter, Group, Nillable, Restricted picklist, Sort
Description
The country that the context user is dialing from.
FromPhoneNumber
Type
phone
Properties
Filter, Group, Sort
Description
The phone number of the user who initiated the call.
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The time stamp that indicates when the current user last viewed a record that is related to this VoiceCall.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The time stamp that indicates when the current user last viewed this VoiceCall. If this value is null, this record might have been only referenced (LastReferencedDate) and not viewed.
OwnerId
Type
reference
Properties
Filter, Group, Sort
Description
The ID of the user who owns the phone number.
Price
Type
double
Properties
Filter, Nillable, Sort
Description

The cost of the phone call.

RelatedRecordId
Type
reference
Properties
Filter, Group, Nillable, Sort
Description
The ID of the related record.
ToCountry
Type
picklist
Properties
Filter, Group, Nillable, Restricted picklist, Sort
Description
The country that is being called.
ToPhoneNumber
Type
phone
Properties
Filter, Group, Sort
Description
The recipient of the phone call.
UserId
Type
reference
Properties
Filter, Group, Nillable, Sort
Description
The ID of the Dialer user.
VendorCallKey
Type
string
Properties
Filter, Group, Nillable, Sort
Description
The ID of the child leg of the call that’s provided by the Dialer vendor.
VendorParentCallKey
Type
string
Properties
Filter, Group, Nillable, Sort
Description
The ID of the parent leg of the call that’s provided by the Dialer vendor.
VendorType
Type
picklist
Properties
Filter, Group, Nillable, Restricted picklist, Sort
Description
Whether the vendor is Twilio or a custom vendor.
VoiceVendorLineId
Type
reference
Properties
Filter, Group, Nillable, Sort
Description
The ID of the associated Dialer vendor line.