PresenceUserConfigProfile

Represents a configuration that determines the settings that are assigned to presence users who are assigned to a specific profile. User-level configurations override profile-level configurations. This object is available in API version 32.0 and later.

Supported Calls

create(), delete(), query(), update(), retrieve()

Special Access Rules

To access this object, Omni-Channel must be enabled.

Fields

Field	Details
PresenceUserConfigId	Type reference Properties Create, Filter, Group, Sort Description If an individual user is also assigned a presence configuration through the PresenceUserConfigProfile, this configuration will override that.
ProfileId	Type reference Properties Create, Filter, Group, Sort Description The ID of the profile that’s associated with this presence configuration. A profile can be associated with only one presence configuration.

SOAP API Developer Guide

PresenceUserConfigProfile

Supported Calls

Special Access Rules

Fields